Supercheap Auto Manukau

Reviews

• 1/5Jesse Tagore · via Google

  Today I had the worst experience with a battery purchase. In the morning a lady gave me a battery with wrong cca. After I replaced the battery the car started shuddering. I took it to get it replaced and a lady named keesh gave me a hard time. Asking me to take it to a mechanic. After I was persistent that the problem was the battery she agreed for me to bring the battery. Another employee found out that the battery given had low cca and got me the right one. No apology in the first place for suggesting a wrong battery and bad attitude towards customer.

• 1/5michæl gemmell · via Google

  This review is for an online order, Pickup was supposed to be from Manukau. I will happily update the review if Supercheap can resolve the issue suitably. It is now four weeks since the promised pickup date and I have had no feedback as to the status of my order. Six weeks since I placed the order. Twice I have contacted Supercheap for information, First time I was promised the order would be ready in a couple of days, that was three weeks ago. Second time I was promised that someone would contact me about my order. That was a week ago and still nothing. This is completely unacceptable customer service from Supercheap and does not meet the requirements under the consumer gurantees act. I expected better.