Accidento
About
Accidento operates as an independent collision repair specialist in Frankton, Queenstown, distinguished by its commitment to prioritising customer interests over insurer relationships. Established over 26 years ago, the business has built its reputation on transparent, customer-focused service throughout the accident repair process. The workshop handles collision damage ranging from minor dents and scratches to substantial structural repairs. A registered Structural Repair Centre with the Collision Repair Association, Accidento maintains credentials including I-CAR certified technicians and Motor Trade Association membership. The team sources genuine parts through local suppliers, ensuring vehicles are restored to pre-accident condition rather than compromised by aftermarket alternatives. Located at 205 Glenda Drive, the facility accommodates most vehicle types, including vans and utility vehicles, with typical turnaround times of 3–4 days depending on damage severity and parts availability. Customers benefit from a complimentary loan vehicle programme during repairs, minimising disruption to their routines. Accidento's operational hours span weekdays from 7am to 5:30pm. The business guarantees all repairs for the vehicle's lifetime ownership, reflecting confidence in workmanship quality. Notably, customers retain the legal right to select their own repairer regardless of insurer recommendations, a principle Accidento actively emphasises when guiding clients through claims processes.
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