BEAT Shop

Whilst I cant fault the work or communication - these guys are pricey. I had my VW T5 serviced here and it set me back $950. Looking at previous services, none of them were over $500. The only discernible difference this time was a $50 filter. I also asked them to quote on fixing a park brake which failed on a WOF inspection. Their quote just $1300. I eventually got it fixed for $365 at another garage.

Had the regulator replaced in the drivers side rear window 2 months ago for $400 which I thought was fair and reasonable price. Today I talked them down to $500 for the exact same job on the passenger side. Poor communications from both ends I had no need for my car and thought they’d be happy holding onto it until the job was done. They thought they’d do extra work on it without calling me on the Friday so I could pick it up. I also got called away from Blenheim unexpectedly on the Friday and was out of service Saturday-Wednesday but had wifi for emails. By the time I got the quote I was shocked at the $575 bill. Thankfully we were able to come to a compromise where both parties walked away semi disgruntled. Unless desperate I will try look for a new regular as I have spent 2k here this year and will hope to find someplace else that doesn’t charge $15 overnight fees for holding vehicles.