Drivecheck Vehicle Testing Station | Cascades Road

I'm not used to leaving a review, but just for customer awareness... This happened to me for the 2nd time now. I just went for a change oil today and it happened again - they didn't change my oil filter. I took a photo of my old oil filter yesterday before I went this morning. The 1st photo is the one I took yesterday, and the 2nd photo I took after they said it's all good to go... I complained, and then they said they changed it again (the different color one, the yellow one). I'm not stupid - the white one is the same code and has the same oil stain on it, which is dry. How on earth are you telling me it's been replaced?! Last year, the first time this happened to my Land Cruiser, they told me it was all good, then when I checked my oil filter, it was the same scenario... so they took off the oil filter and oil splattered all over my bonnet. I had to go back because oil was dripping onto my oil pan and I thought I had an oil leak... Last year the guy told i think thats the supervisor, he told me he gonnaget rid off that guy who done my service..but he still there working..make sure do something about this.. to all customer please check your oil filters and im not sure if they change my oil though its a bit black..