This business is a fabulous example of excellent customer service. After my initial phone call I received immediate service. The mechanic phoned me with diagnostics and options. Job completed. All done within a short time frame. Very impressed and very grateful. Thank you.
5/5odette roper · via Google
Was very happy with them as they stopped what they were up to and ca.e around and sorted the car out. I was soo pleased.... thank you
Photos via Google
5/5Rachael H · via Google
Great kiwi service! I originally went to another mechanic in town to replace my reverse camera after I accidentally broke the original. They barely looked at it and told me it would need a complete rewire, quoting an outrageous amount. I didn’t believe the wiring was the issue—just the camera.
On my way home, I stopped at Eastern Bay Auto Electrical, and I’m so glad I did. From the very first interaction, their attention to detail was impressive. The technician immediately confirmed that the wiring was fine and only the camera needed replacing—saving me a huge labor cost. He even sourced a camera that worked perfectly with my existing wiring, and the whole job was done for a fraction of the price I was quoted elsewhere.
Honest, professional, and efficient 🙌
1/5Anton Moses · via Google
I wouldn't get them to plug in an extension cord for me, thats how bad my experience with them was
5/5Stephen Mann · via Google
Amazing service, had an issue with my VW golf’s starter motor while on holiday and took it to this place. Reece was incredible, he managed to get a new part shipped in overnight and had the car back up and running the next morning. Price was same as what he quoted. Thanks for getting my car back on the road so quickly.
Eastern Bay Auto Electrical — Whakatāne, Bay of Plenty | Mechanics Finder