Midas Henderson — Auckland, Auckland | Mechanics Finder
Photos via Google
Midas Henderson
4.5(204 reviews)
Services & Pricing
Panel Beating & Collision Repair
body
Price on enquiry
Reviews
5/5J W · via Google
Raj is a legend. He was very kind and communicated well. Helped me out quicker than he initially stated. Couldn't be happier
5/5Jishua Milford · via Google
solid fellas. reception gives you options on what u want to pay so if u want to fix one issue and fix another issue later its possible. really flexible. these guys been looking after my pos audi for a year now and never disappoint.
5/5Sasha McIntosh · via Google
I wasted my time going anywhere else!! 7months my car had been giving me issue, the team at Midas Henderson gave me the answers I needed! Kind, honest team that really went the extra mile for me, I felt they see the person and not just the vehicle. Debbie in the office is so lovely! I will be returning and will recommend Midas 💯 thank you all so much!
1/5Joe Maurice · via Google
My experience was:
Phoned Midas for a service / investigate ABS & Traction control fault lights. Dropped off on Tuesday reception lady asked who was I ? told me to park my car and fill out the paper work.
No phone call on Tuesday needed to chase up at 4:15pm oh who are you aren't you picking it up tomorrow ?
Wednesday morning arrived at 07:30 receptionist rushed around for 20 minutes and said to me we don't open till 08:00.
advised service is done and a fault scan might be the speed sensors need further investigation given a rough price on repairs.
drove the car home no service sticker on windscreen.
Im not saying its a bad business maybe I called at a bad time it felt very disorganized under staffed and under managed.
I feel I was reasonable I was happy to leave the car there till Saturday as I have a company vehicle.
What could of changed the experience ? ultimately communication why not say hey we are happy to help you we are a bit booked up at the moment the best day to bring the car in would be say Monday next week.
I felt uncared for and I felt like an inconvenience.
Midas?.... Might as well go some where else that's how I feel.
Phoned my car dealer oh Joe hey mate how's it going yes the commodore when do you want to bring it in we will have a look at it and let you know your options normally on those vehicles its ether one of 3 things.
Totally different experience confidence customer focused, personalized experience.
5/5EJ Taogaga · via Google
I have been to Midas Henderson a couple of times and Mike and his team have been great! They explained and showed me the problem and gave me the use of a courtesy car if I needed a car while the car was being repaired. The service was both professional & friendly. The repairs done to a high standard & in a timely manner. Nothing was ever a problem. I'll be using Midas Henderson as my go to Mechanics.