NOVUS Glass Silverdale — Silverdale, Auckland | Mechanics Finder
NOVUS Glass Silverdale
4.5(96 reviews)
Services & Pricing
No services listed.
Reviews
5/5Rita Gibson · via Google
I had a fantastic experience with Novas Glass Silverdale. I was anxious about making the initial call but Courtney immediately put me at ease. She was kind reassuring efficient organized a Technician to come to my home on a date that suited me.
The Technician arrived promptly assessed the job completed with excellent skill & efficiency
Kelly organized payment process smooth & hassle-free.
Overall the Whole Team was professional, friendly & highly competent. I rate the team 10/10 I would highly recommend.
5/5Louisa Cooper · via Google
Excellent service.
Friendly, helpful staff.
Location was out of the way and they needed my car for the day, so they dropped me to the nearby bus station and picked me back up on my return.
Photos via Google
5/5Gipsys Acre · via Google
Perfection Personified. The 2 exceptionally friendly ladies went above and beyond to help and assist me and the job was done by a very professional team who replaced my windscreen in a very timely manner. Thanks so much for your truly helpful, courteous and professional service.
5/5Ethan Crook · via Google
Could not recommend Novus Silverdale enough! The team here is incredibly helpful, understanding and knowledgeable.
Will go above and beyond, giving great options to not only help you out,
but get you and your vehicle back out on the road the best, quickest and safest way possible.
Thanks Heaps Mitchell
1/5Quy Nguyen · via Google
Brought the car in through insurance, they then call and tell me they do not have replacement in stock, which they should have checked carefully before asking me to bring the car in. They then give me no status update until I call in a week later. After my call, they check with their provider and then book my car 4 days later. Again, I bring the car in, and they then call me saying that the replacement has not arrived, which they should have called me earlier so I am not wasting my time and job driving back and forth. They asked me they can do next business day, I left the car there and wait during the weekend. Nearly end of the next Monday they call me saying they broke the replacement and if reorder it again from Japan, it will take 12-16 weeks. So frustrated and disappointed. From 8Jan to 22Jan and wasting lots of my time but the problem was not solved. Not recommend.
Updated: they finally put in a broken glass that even worse than my original one, broken to the driver face, and asked me to drive home with that broken glass. How can they fit in a glass like this and have their client drive home? So ridiculous and unbelievable.