Palmerston North Automotive - Mechanic Repairs

Fantastic team. All very friendly and knowledgeable extremely fair prices. Todd and the team looked after my son and daughter I could not have asked for better service. Thank you.

!!DO NOT RECOMMEND!! 16th February- I Had my car booked that all went ok was told what was wrong ect. Todd told me he would put a claim through to my warranty company the following Monday. Few weeks following- I followed up as heard nothing he told me he was waiting to hear back from warranty company. I then Contacted my warranty Company a couple days later who said no claim and been put through. So I Contacted garage to find out what the go was he told me he had done it that morning which was a lie as I contacted warranty company who had still heard nothing. Friday 22nd march- Contacted garage again (spoke to woman who was speaking to Todd) for them to say they did the claim that morning again another lie as I emailed warranty company today who have still not heard anything! Todd said this would cost aprox $850. End of day their loss as I am now going elsewhere. Have told warranty company they need to look over this garage as I have never had a good experience. Took 3 weeks to do a basic repair a couple years ago. they had every excuse under the sun and never once made contact with me to keep me in the loop. Only went through them as warranty company has limited garage's. Would love to go through the garage that has looked after my family/grandfathers (now retired) car dealership for many years but unfortunately not an option as not under warranty company. Will be letting our good friends in palmy about this experience.