Rex Corson Collision Repair

Absolutely brilliant service, I was told initially that they could not book my car in til the end of June, they did the assessment promptly then booked my car in for beginning of June, these guys were amazing to deal with and the end result when I got my car back was brilliant, I am so happy with the results and the excellent service, kept in communication throughout, office lady is so lovely, well done Rex Corson repairs you should be very proud

My insurance company booked my car for accident repair, and it was taken in on December 31st. The shop completed the initial assessment, ordered parts, and told me the job would be done by the second week of February. Everything seemed to be going smoothly. Most of the parts arrived except for the front bumper. Once it came in, they assured me I could collect the car before the 17th. Then, on the 14th, they suddenly claimed they had found additional damage and needed to order more parts—without knowing how long it would take. This was beyond frustrating. My car had been sitting in their yard for over a month, yet they failed to assess all the damage from the start. After pushing for answers, I received a message on the 18th that my car was "ready." This made no sense—had they even ordered and replaced the additional damaged part they claimed to have just found? I paid and collected the car, only to find the repair was poorly done. The headlights were misaligned, leaving a noticeable gap between them and the hood, even though the hood and fender were properly aligned. Worse yet, I later discovered that the headlight screws were missing. They didn’t even bother to fix it properly. On top of that, the interior was left dirty, with handprints and dust on the driver’s side A-pillar and roof liner. I usually don’t leave reviews because I understand that mistakes happen. But this wasn’t a mistake—it was sheer incompetence, carelessness, and a complete lack of attention to detail. If you’re considering using this shop, inspect their work carefully before making any payments.