General Service
service
Yesterday I came home to find my mother in hysterics as the staff from spark greymouth were asked to put her photos onto her new phone and on going home only 7 of the 50 worked. Terrible people taking advantage of the elderly
Great customer service
Photos via Google
Visiting from the uk for over 2 months and we didn’t want to change the sim in our existing phones so Zoey kindly sorted out a new unlocked phone , a tourist sim package and helped download the relevant apps . She did this with great cheer . The following morning we still couldn’t get it to fully work so she even contacted the car hire company for assistance. Came out to the car and discovered the supplied cable didn’t work with the car . New cable all sorted . Great service above and beyond to us and all those over dinosaurs . Hope you enjoyed the cake
Actually it was one of the most pleasant experiences ive ever had in a spark/Telcom store. And after 25 odd yrs with them ive been to a few . The young lady who served me was more then capable and competent at her job. Extremely helpful and informative. The store itself could do with more product display. 10 out of 10..
Fabulous service from a lady who helped me sort a technical issue I had with my phone. She was gracious, didn't make me feel like an idiot and resolved the problem perfectly. Thank you very much for great customer service 😀