Panel Beating & Collision Repair
body
Such an awesome team. Great pricing, quality workmanship and wonderful service.
Awesome service, Andrew looked after me on our way to Wellington on a tight schedule absolute legend 👌🏻👌🏻👌🏻
Photos via Google
Very kind people but they did not manage to find the origin of our engine light indicator and therefore did not really fix it, as we found out at the next garage. We were travelling through Whanganui with our van when an engine light popped up. Guthrie's was helpful and could read the vehicle within an hour. They concluded the oxygen sensor upstream catalyst was the culprit. They replaced it following day and cleared the error code. After
I just remembered this from about 6 or 7 years ago and I think I should've left Guthrie's a good review. I bought a car from a dealer I wont name in New Plymouth and the oil was dropping way too quick to be healthy from the get go. So I asked them about it and they said they would call me back but never did. I rang a bunch of times over 2 months and had lengthy chats with no actual solution other than well call you this week sometime. In the end, I asked to speak to the owner who said they had no record of me ever raising the issue and they couldn't help me because I should have 'informed them when I found the problem'. I told her I was in a car crash earlier that year and was having memory problems because of a head injury but because I needed to replay work calls to remember things, I had installed a call recorder app on my phone and I had the full audio from every call I had with them since I bought the car. They freaked out and accused me of setting them up which was interesting and wanted to know if I was with media of some kind and did i know it was illegal to disclose that audio to anyone. I said I'm not interested in setting you up, I just want the problem with the car solved that you've been saying you'll get back to me about since I bought it. So they took the car for 3 days, told me they did a full disassembly of the engine and couldn't find a single thing wrong with it, which they described as being thousands in free work to solve a problem that I was supposedly making up for no reason other than to be difficult. I gave up, called Guthrie's Auto Care in Wanganui, took the car there the same day for an hour and they found the issue and fixed it for 30 bucks, haven't had a problem since. The guy who actually fixed the problem said, it was so obvious and basic to any mechanic with eyes that there's no way the person who failed to find it had the mental capacity to disassemble an engine in the first place.
Lovely reception, good prices, gave me peace of mind. Grateful they could do so much for me with little notice! Would 100% recommend!